Four Memory Layers
Episodic Memory
Every interaction with every customer, timestamped and searchable. Agents know the full history—no context is ever lost.
Semantic Memory
Pattern recognition across your entire operation. If a strategy works for one customer, agents recognize similar opportunities elsewhere.
Working Memory
Active context for real-time coordination. Agents share what they're currently doing to prevent conflicts and duplicate work.
Learning Memory
Captures your preferences and feedback. Every action you take—accept, dismiss, edit—improves the system for next time.